Flydubai Airlines Sarajevo Airport Terminal - 1-844-780-1718 (2024)

The comfort of a hassle free trip is unparalleled; a smooth and trouble free travel plan is every travelers’ ultimate want. It is safe to say that the best way to make sure that all things come together as planned, is by making sure that one’s got enough information about the airline and all flight related matters. In order to help travelers be best prepared for an upcoming flight or a future flight which would depart from or arrive at the FlyDubai Airlines Sarajevo International Airport Terminal, information has been compiled and shared in this segment.

Details of Flydubai Airlines Sarajevo Airport

The FlyDubai Airlines Sarajevo Terminal is 1 , at Sarajevo International Airport.

Services provided by Flydubai Airlines at Sarajevo Airport Terminal SJJ

At the Office of FlyDubai Airlines Sarajevo Terminal, passengers can avail themselves of the following services / amenities:

Booking

Persons may make their flight reservations through the FlyDubai website and mobile app; however, if any travelers need assistance in order to book flight tickets, they can ask the personnel on duty at the FlyDubai Airlines Sarajevo terminal office.

Cancellation & Refund

Cancellation of reservations is not allowed on Lite tickets; Flex and Business ticket holders can request cancellations at no extra charge. A cancellation fee of AED 200 is payable for cancellation Value tickets. Refunds granted to passengers will be in the form of FlyDubai vouchers, which may be used for payments towards another flight with the airline. All cancellations and refunds are subject to the fare rules defined by the FlyDubai Cancellation Policy. More details can be read on the FlyDubai site.

Manage Booking

Passengers of the airline can manage their flight reservations through the airline’s website and mobile app; passengers may make changes to their trip, if necessary and / or add / remove flight related amenities. Subsequently, passengers may seek the help of the trained agents at the office of the FlyDubai Airlines terminal at Sarajevo International Airport to manage their reservations.

Baggage Allowance

FlyDubai permits passengers free carry-on baggage allowance as follows:

• Economy class passengers can bring 1 carry-on baggage that must weigh less than or equal to 7kg and the linear dimensions must not exceed 55 x 38 x 20 cm.
• Business class passengers can bring up to 2 carry-on bags which must weigh less than or equal to 7kg each and the linear dimensions must not exceed 55 x 38 x 20 cm.

And as for checked baggage allowance, the airline offers Business class passengers free checked baggage allowance of up to 3 pieces of luggage that must weigh less than or equal to 32 kg each and the linear dimensions must not exceed height 75 x width 55 x depth 35 cm. Economy class passengers must purchase checked baggage allowance; economy class passengers can buy checked baggage allowance for up to 3 pieces of luggage that must weigh less than or equal to 32 kg each and the linear dimensions must not exceed height 75 x width 55 x depth 35 cm.

Additional information may be requested from the crew at the office of the FlyDubai Airlines Sarajevo terminal or on the airline’s website.

Check-in

Passengers can opt to check-in for their intended flight either in person at the FlyDubai Airlines terminal at Sarajevo International Airport or use the online / web / mobile check-in option available on the FlyDubai mobile app and website. Check-in at the airport stops 60 minutes prior to a flight’s scheduled time of departure.

Additional assistance related to check-in may be requested from the office of FlyDubai Airlines terminal at Sarajevo International Airport.

Special Assistance Services

The airline offers a variety of special assistance services, such as wheelchair and mobility assistance, special care of pregnant passengers, special dietary meals, etc. Passengers need to submit a request in order to avail special service(s), at least 48 hours before departure of intended flight.

For a complete listing of special assistance services, contact (call / visit) the FlyDubai Airlines Sarajevo terminal office or check the airline’s website.

Inflight WiFi

FlyDubai aircrafts are wifi enabled; passengers can connect to the wifi and purchase a wifi pass as per their requirement [24 hours pass / 30 minute pass / one-way pass]. The prices of the wifi passes can only be checked on the inflight portal.

For additional help with onboard wifi access, kindly ask the representatives at the office of FlyDubai Airlines terminal at Sarajevo International Airport.

Lost / Delayed / Damaged Baggage

In case of lost / damaged / delayed luggage, passengers must submit an incident report immediately with the airline representatives present in the baggage claim area / baggage service office or at the FlyDubai Airlines Sarajevo terminal.

For more information, check the FlyDubai website or contact the FlyDubai office.

Pet Travel Service

Pet travel services are offered by the airline; pets are transported through FlyDubai Cargo. Pet travel services are conditional to FlyDubai policies and the rules regulating animal transport at the airport of departure and destination.

Persons can contact the office of FlyDubai Airlines terminal at Sarajevo International Airport or check the airline’s website.

Airport Lounge

FlyDubai does not operate a lounge at KWI international airport, however, passengers of the airline may access and use other airline lounges present at the airport.

For details about lounge options contact the FlyDubai Airlines Sarajevo terminal staff members or call customer service.

Car Rental at Sarajevo International Airport

Travelers arriving at KWI airport can hire cars, if they wish to, through the car rentals options made available at Terminal 1 and Terminal 4. Travelers may seek directions and / or assistance from the airport staff, if needed.

Parking at Sarajevo International Airport

Sarajevo International Airport has put together some parking options to help facilitate the needs of travelers. Travelers can seek the help of airport staff, if at all needed.

Amenities & Services at KWI Airport

A multitude of services and amenities for the benefit and perusal of all travelers that arrive at and depart from Sarajevo International Airport;

• Sarajevo Duty Free
• Airport Mall
• Shops
• Restaurants & Cafes
• Airport Hotels
• Travel Agencies
• Banks
• Currency Exchange
• Health Center
• Ministry of Justice
• Customs
• Lost & Found
• Luggage Packaging Services

For more details check the airlines’s website or seek information from airport staff.

Flydubai Airlines Sarajevo Airport Map

Frequently Asked Questions (FAQs) of FlyDubai Airlines Sarajevo Airport